||faq i FAQ
The Quick-Toy Bar
Previews were made to allow you to follow the latest coming out products in real time.
AS soon as a manufacturer announces a new product, we post its information details online in order to help you find out all there is to know about the product.
Most of these products are available for pre-order shortly after we post them online.
Note : Some products may never be available (cancellation from manufacturer, failure to be distributed in the eruopean zone...). If you wish more information regarding a preview product, do not hesitate to contact us.
Items that are Available are in stock and ready to be sent.
All you have to do is place an order and proceed with the payment. You shall be warned by e-mail with a reference number as soon as your parcel is shipped.
We do our best to send your parcel within the 24 hours following your order. Orders which are placed before 2pm are sent on the same day or the following working day.
Items which are in Replenishment are items which stocks are being filled back up.
Depending on demand and if the manufacturer still has items available we are able to order more parts that we had before.
We keep our stocks up to date daily and try to order new parts as soon as we run out.
Unfortunately sometimes these items are limited editions which makes it impossible for us to replenish.
Second hand items are items that have been used before.
We only take back items that are as new or only have minor packaging defects.
All details regading the state of an item are available in the description tab of the product.
It is possible to contact us if you wish more information of pictures in order to assess the state of the item with more accuracy.
We sell these items because we believe they are worth it.
out of stock
Out of stock items are not available for sale anymore.
It is possible to find out if this item will be replenished (See Replenishment/Restock section) By clicking on the warn me when back in stock button .
When the product is back in stock, you will be alerted. Then we apply the rule of first come first served.
Description of menus which are on the left side of the website :
Status : Only show items which have a specific status (see Status section).
Brands : Only show items from the brand.
Licenses : Only show items from a film or a license. Beware, Some items do not have a license and are not registered in this list.
Types : Only show items of a particular format.
Accessories : Only show accessories.
Each product is filtered according to various filtering criteria, elements that caracterise it. An item can be found in multiple categories depending on its content.
Community : Find here all of our communication platforms. Find our social networks and all other methods used to follow all of our news in real time.
Help : to better guide yourself, find an anwser to your question on the Quick-Toy.fr online-shop.
Comments : indicates the last three comments by clients regarding the website.
You can check out all notes and comments by clients when clicking on All comments.
We guarantee that all of these are authentic. We post all comments, as well positive and negatives ones as long as they are justified and sincere. We post comments every day and we encourage you to post one yourself as soon as you receive your order.
The Quick-Toy Bar
We have set up a mobile search tab which follows you around our website.
An efficient way to order your favourite items in just a few clicks.
It gives you access to all of your personal information as well as all of the functionalities of a Quick-Toy client.
Homepage : allows you to go back to Quick-Toy.fr homepage.
My basket : summary of your current order. You can fill up your shopping basket as much as you like.
You can also take out items from your basket individually by clicking on the red cross on the left of each item.
You will also see the total amount of your order as well as the delivery costs.
My account : see My Account section.
log in / log out : allows you to log in and out with your e-mail address or to create a new acount if you do not have one yet.
My account : access to your personal data as well as client functionalities (see My Account section).
bold]Quick-Search : quick search tab. If you wish to search by key word, we advise you to use generic terms (Man, Woman, Black, White...).
This will help avoiding to skip products which have a complicated name during your search.
We do our best to name our products in the most clear way possible in order to avoid confusing while searching.
It is preferable to use the dynamic search on the left side of this page. It is a filter search engine that will help you find what you are looking for as well as discover plenty of others.
Your personal account, it holds all of the information regarding your orders on Quick-Toy as well as some confidential information.
We strongly advise you not to share your passwords in order to avoid any damage or inconveniences.
Quick-Toy is a secured website, none of the shared information with us will be shared publicly or to any other company. Our company La Reine de Pierre Editor of Quick-Toy has filed a statement to the CNIL with the reference number 1605421.
We guarantee confidentiality of all personal data and information.
Your account gives you access to the following functionalities :
My profile : Personal information (Surname, name, Address...) allows us to ship the products to you in the best conditions.
If you change postal address, e-mail or telephone, do not forget to update your profile.
History of orders : Summary of orders made on Quick-Toy. You can consult the details of all previous orders with this functionality.
Mes articles suivis : résumé des articles que vous suivez sur Quick-Toy.
Vous pouvez suivre un article de différentes façons en cliquant sur les boutons présents sur une fiche produit : Me prévenir lorsque ce produit est en stock, Me prévenir lorsqu'il ne reste plus qu'une piece, Ajouter a ma liste de souhait (voir paragraphe Fiche Produit).
Mes commentaires : historique de vos commentaires sur un article de Quick-Toy.
Il vous est possible de laisser un commentaire sur un article en cliquant sur l'onglet Commentaires d'une fiche produit.
Vous pouvez également laisser un commentaire à propos de la boutique et de noter la prestation à chaque commande.
Ma liste de souhaits : résume les articles que vous avez ajoutés à votre liste de souhait par le biais du bouton étoile se trouvant sur les cartouches ainsi que la fiche produit.
Cela vous permet de créer votre propre liste d'achat et de garder à l'esprit les articles que vous trouvez intéressants. Le fait de marquer un article ne vous le réserve pas, c'est juste un aide-mémoire.
Rinsurrance tab : present around the main Quick-Toy logo at the top of the page, it summarises our services, engagements and guarantees. You can click on every paragraph for more information.
Social Network Buttons : find our various communication platforms with one click (Facebook, Google+, Pinterest...).
Facebook Box : you can our page on Facebook with one click and see which of your friends follows us.
Footer : present at the bottom of every page, it regroups the different website sections.
Newsletter : sign up to the Newsletter Quick-Toy to receive the latest news from the website and information about new products.